complete cloud

We’ve helped many businesses realise the benefits of the cloud. We’ve also witnessed the challenges that are created by such a move if it’s not done right. This is why we created Complete Cloud.

Complete Cloud is a comprehensive, intelligent solution that empowers everyone to be creative and work together, securely. Through our partnership with Microsoft, Complete Cloud brings together the best of Office 365, Windows 10 Enterprise, Enterprise Mobility and Security.

It’s delivered on a per user, per month basis and includes:

A full Microsoft 365 license for each user
Access to tools such as: Office applications; Email & Calendar, Chat-based workspace; Voice, Video & Meetings; Social & Intranet
Daytime, business hours support for each user, for up to 3 devices
Automatic backup for every email and file in the Office 365 environment
Advanced security

Download our ‘Cloud Migration for Small Business’ guide

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Do you manage remote employees? Ditch the timesheet and create a culture of trust.

The availability of new technology and new tools has led to a radical shift in the way organisations do...

Eight tips to protect your small business from cyberattack

What type of business do you think is the most vulnerable to cyberattack? Because media stories focus on major...

Even smart people get hacked: How to minimise the risk to your business

Mass-media coverage of high-profile cyber attacks means IT security is a concern for many organisations – and with good...

Make Staff Onboarding a Breeze – Our Five Tips

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Small business alert: more than $2.3 million lost to scams so far in 2018

There are only four months left of 2018, and already Australian small businesses have lost more than $2.3 million...

Don’t rest for second best – the right partnership is key

Davidson Building Group builds homes. They are a family business helping families realise their dreams. As such, trust and...

Durability and longevity: Why businesses need the right hardware and the right support

Do any of the following scenarios sound depressingly familiar to you? There’s a problem with your hardware and you...

Financial planning firm lifts customer service with cloud transition

CCA Financial Planning knew they wanted to move to the cloud. Once industry software aligned, all they needed was...

Cyberattacks and small businesses: What you can do to minimise the risk

Just as technology keeps evolving, so too do the hackers and the increasingly sophisticated ways they successfully target businesses....

The power of Microsoft Teams to bring teams together

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Potting mix and horticultural supplier finds firmer ground with security upgrade

All businesses fear cyber-attacks. Australian Growing Solutions (AGS) – a potting mix specialist and horticultural supply company – had...

The Entire Group builds great peace of mind with a robust, centralised ICT environment

Retrac understands the technology spectrum required to keep The Entire Group delivering for its clients. Entire now has a...

Do you need a plan that allows your staff to work remotely?

With the recent business implications overseas of the COVID-19 pandemic, if you haven’t already, now is the time to...

What we’ve learned during lockdown: You don’t need four walls, desks and phones, or a VPN to run a successful business

With Melbourne enduring a strict second lockdown, it’s easy to feel like you’re living a real-life version of Groundhog...

Securing staff identities in the Cloud, why it matters and where to start

Between July 1st 2019 and June 30th 2020, the Australian Cyber Security Centre responded to 2,266 cyber security incidents and received 59,806 cybercrime...

Who looks after IT in your business? Three reasons why it should be an MSP

In our previous article, ‘Securing staff identities in the cloud, why it matters and where to start’ we discussed...

The silver lining of security: The non-risk related benefits of securing your IT

Whenever we talk about security, we focus on protecting our organisations and reducing risk. And, for many, this is...

Identity Protection

Like many SMBs, our customers are frequently contacted by overzealous IT salespeople telling them that their accounts are not secure. These salespeople often use...

The birth of the good robots, death of the on-premises server and other tech trends of 2021

Technology was the clear winner of 2020. Modern workplace solutions enabled the entire globe to move forward and overcome...

More than Outlook and a filing system: 4 powerful apps waiting for you in Microsoft 365

If you have a subscription to Microsoft 365, chances are you’re across the core suite of applications available (think Word, Excel, PowerPoint, Outlook, OneNote...

The top 4 benefits of Managed Cloud services vs Unmanaged Cloud: Why it’s time to make the switch.

Recent research shows that 94% of businesses report security benefits after moving to the Cloud, while 82% report reduced...

The untapped potential of the Cloud for your business

Have you migrated your small business to the Cloud? Most businesses have now made the leap to Cloud services...

SMEs under attack: How to secure your business against cybercrime

It might surprise you to know that small-to-medium-enterprises (SMEs) are increasingly the targets of cyberattack and data theft. Research...

How to roll out new apps, processes and tools and make them stick: Four steps to strengthen your adoption rates

So, you’ve rolled out our Complete Cloud with Microsoft 365 and taken a peek at the many apps and tools available to you. Congratulations! You are well on your...

When it comes to IT, your business is better off in the hands of a dedicated specialist

When small businesses start out, it is typically on a lean structure and a small budget. At this point, investing...

Dipped your toes in the modern workplace? It’s time to dive in and unlock the full potential of Microsoft 365

During COVID-19, on-premises operations decreased by 60.63%, with businesses making a global shift to cloud based, modern workplace technology. If you...